Effective Date: June 2026

SIPCore is a communications platform operated by Softworks LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use SIPCore services, websites, mobile applications, and related communications services.

1. Information We Collect

We may collect the following information:

• Name and contact information
• Email address
• Telephone number
• SIP extension information
• Business information
• Device information
• Usage and service activity information
• Communications and support records

2. How We Use Information

We use collected information to:

• Provide SIPCore services
• Authenticate users
• Route calls and messages
• Deliver customer support
• Improve platform performance
• Maintain account security
• Comply with legal obligations

3. SMS Communications

SIPCore users may send and receive SMS messages through telephone numbers assigned to their accounts.

By providing your mobile number and using SIPCore services, you consent to receive account-related communications, security notifications, verification messages, and customer service communications where applicable.

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications by replying STOP to any message.

You may receive assistance by replying HELP.

4. SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Mobile information will not be sold, rented, or shared with third parties for promotional or marketing purposes.

5. Information Sharing

We may share information only when necessary to:

• Provide requested services
• Comply with legal requirements
• Protect the security of users and services
• Work with trusted service providers supporting SIPCore operations

Service providers are required to maintain confidentiality and use information only for authorized purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Users may request access, correction, or deletion of personal information where permitted by law.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website.

10. Contact Information

Softworks LLC
Email: info@softworks-us.com
Website: https://sipcore.org

If you have questions regarding this Privacy Policy, please contact us using the information above.